Extracting Data From HIPAA Secure Environments.

HEALTHCAREfirst’s biggest blocker to enabling the referral tracking feature was collecting and integrating the referral data from the agencies’ EHR systems. However, the referral data was not easily accessible because it stored in the client EHR which was located in a HIPAA secure environment under the scrutiny of heavy security audits. HEALTHCAREfirst had previously tried to securely integrate this data themselves by way of a secure VPN connection. However, the connection was unstable and experienced frequent interruptions, which frustrated their client’s already busy IT staff. They needed a better way to reliably retrieve the data from their client’s EHRs that was easy for their IT teams to set up and support.