Customer:
ULP
Industry:
Healthcare
Website:
https://uoflphysicians.com/
Product Used:
Healthcare
Autymate helped us integrate 6 disparate systems, creating a KPI dashboard providing real-time provider productivity figures.
The Challenge
Collecting the data from every physician was a challenge. Physicians completed their monthly work assignments on paper forms, and then scanned and delivered them to the finance department via email, or even by hand. Once received, an employee entered the details into Excel. Take this process, repeat it 900 times for every provider, multiply this by 12 for every month, and you can begin to get a scope of how large of a manual process this was. Yet this was only a piece of the puzzle. Additional data from disparate systems were required to complete the picture. Physicians had data living in the organization’s EHR, HR, & Billing systems. This data was also manually extracted and entered into the same Excel sheet to be matched against data from the benchmark reports, which was also imported manually. This entire process required the dedication of a full-time employee. Getting answers to their most important business questions was no small or easy task. Understandably, our client generated this report when they could, which was about once a quarter.





