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GDPR Frequently Asked Questions

Autymate takes the privacy of our customers, partners, and end-users seriously. We know that user data is essential to our values and operations. That is why we are taking measures to support our customer's and partners' compliance with EU data protection requirements, including those outlined in the General Data Protection Regulation ("GDPR"), effective May 25, 2018.
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For more information, we encourage our customers to read through the resources provided below.

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What is GDPR?

The General Data Protection Regulation ("GDPR") is a European privacy law that is set to replace the current EU Data Protection Directive ("Directive 95/46/EC"). The GDPR is intended to strengthen the security and protection of personal data in the EU.

To whom does the GDPR apply?

The GDPR applies to all organizations operating in the EU and processing "personal identifiable data" of EU residents. Personal data is any information relating to an identified or identifiable natural person.

Is Autymate a controller or processor?

  • Autymate is a processor with regard to the personal data that Autymate processes on the Autymate platform on behalf of its customers (the controller).
  • Autymate is a controller with regard to the personal data that it collects and for which it determines the purposes for which and how the personal data is to be processed.

We have a dedicated team working on GDPR compliance to implement appropriate measures by January 1, 2021.

What data does Autymate collect through its platform service?

Autymate collects contact information, payment information, website tracking, and product usage information. Refer to our privacy policy for additional details.

Do you involve processors to process user data?

Autymate maintains an up-to-date list of all processors' names and locations for hosting or other processing of Service data. We are ensuring that Data Processing Agreements (DPAs) are in place with all involved processors. You can also review the list of Sub-Processors used by Autymate.

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